FAQ

MOST FREQUENT QUESTIONS

 

Return and exchange

1. What is your return policy?
2. How do I return and/or exchange my order?.
3. How long does a refund or exchange take to process?

 

International Shipping

1. Does Nogy ship Internationally?
2. International shipping options
3. Can I return my international order?

 

Order Processing and Shipping

1. Where does Nogy ship from?
2. Order processing and shipping
3. My order says it was delivered but I didn't receive it
4. Do you offer free shipping?
5. How to Track Your Nogy Order?

 

Others

1. Cancellations
2. Can I change or cancel my order after I place it?
3. How to unsubscribe?
4. Sharing photos/videos on my social media

 

 Do you have any further questions?If you couldn't find the answer to your question here, you can contact us or call us at (305) 998 5820. We are also available on chat, Monday through Friday, 9 am to 5 pm (EST).